Earlier this year, the city of Tuttle in Oklahoma became the laughing stock when its city manager wrongly threatened a software engineer for “hacking.”

City manager Jerry Taylor, pictured here, claims to be a computer expert with “22 years in computer systems engineering and operation.” This so-called expert logged onto the city web site one day and saw a boilerplate configuration page from Apache on CentOS (a Linux operating system) instead of the usual city website. He panicked & assumed it was hacked and fired a threatening email to CentOS:

“Who gave you permission to invade my website and block me and anyone else form accessing it??? Please remove your software immediately before i report it to government officials!!”

To which, the engineer from CentOS replied

“I feel sorry for your city…”

He followed up with helpful information which Taylor ignored and instead threatened to report the alleged hacking to the FBI . So emails flew back & forth. In the end, the developer figures out that it was the server had crashed and somebody reinstalled CentOS, hence the default test page. When everything was straightened out, Taylor finally apologized but still stubbornly pointed out that the whole situation could’ve been avoided had the developer informed him the problem in the beginning.

Unhappy with the apology and feeling unappreciated for help resolving a problem he didn’t even cause for free, the engineer posted the entire email exchange on the web. The exchange took on a viral effect. Pretty soon, people all over the world started blogging about it, articles were created on wikipedia, a deluge of phone calls made & emails sent to the city manager. In a short period of time, the city & its manager became the laughing stock on the web. Taylor had this to say about the incident, which didn’t exactly helped his cause:

“This is just a bunch of freaks out there that don’t have anything better to do. When I came in to work Monday morning, I had about 500 e-mails, plus anonymous phone calls from all the geeks out there. [CentOS is] a free operating system that this guy gives away, which tells you how much time he’s got on his hands.”

Looser with a capital L.

Here’s a TV news report, a Wikipedia entry, as well as the entire email exchange is posted here. This is one of the funniest thing I read in a long time.

Classic! 🙂